I have listed below and on any attached pages any ethical concerns I feel Dollar General should know about. He said that it didn't matter what it said online, their store's policy was no rceipt. Coupon Overage If a coupon value is more than the price of the item, the remaining value will be applied to the balance of the transaction. Implemented a The Dollar General on Rt 23B across from the Bank of Greene County f. Without a receipt customer can exchange for equal or lesser value or get a gift card. If you have lost items, please contact customer service as soon as possible by.
Thay dont follow the store policy rules! For more information about this policy, see our Employee Handbook. Did not have my receipt which I didn't keep as again new shopper as well as not aware of store policy. Which makes sense, because no manager would ever insult their customers like that. Clever sales technique to dupe the customer. Thank you in advance for your time, and help.
If you decide to leave the company just remember the grass is always greener on the other side, you still should talk to both of them because these are things you should know. At most locations, driving is restricted to the continental United States and Canada. She called her boss and eventually when I spoke with her boss she said she was going to call the cops if I didn't get out of the way of the other customers. It was so awkward both times I had to ask if he needing something from me. I then proceeded to walk out the door and she screamed at me to get out and then she told me I called her a dirty name in which I never did! United States Citizens and U. I ran a store for a year.
You should at least issue store credit for the lowest selling price of the item like other stores. First and foremost, we as managers must ensure that all duties are performed with the highest regard for employee and customer health and safety. After the cashier told us that we could not return it, I asked for my money back because the Dollar General I purchased it at was an hour and a half away. I told her when you purchase something especially like crayons you expect them to be brand new. I called the store and asked the cashier to double check the price of the 100's. They have attitude towards the customer as though we make them work there. The girl got hostile with me.
It was an awful place to work and I've worked in a lot of retail. They refuse to take it back said it wasn't in box which I would have had to break it to get it apart. Then she did my transaction with a very great attitude! Crater needs some serious employee training and cameras on the cashier's. About A year ago I purchased an android charger and it quit working after a week. I got this movie from here, I tell her my third time waiting for her, I am mad, I just want my money back, I will never shop in that store again, so she tells me she can't refund my money, and calls the store manager Anne, who tells the cashier to send me to another dollar general. To Serve…Our Communities We seek to be good corporate citizens in the communities where we do business.
This manager surprisingly had no clue eithet of how to resolve the issue!!!! If a person is obviously 40 or older then there is no reason to hound that person for an I. I have talked to several friends who have returned withot a receipt. Policy or no policy, their behavior was so out of line that I was truly shocked and that is hard to do. Basically its to prove that there was an actual customer doing the refund and the employee wasn't doing fake refunds and taking the cash, cause dollar general thinks all of its employees are thieves. Here is what happen to me.
We ensure a safe workplace by following all safety-related signs and instructions and by taking steps to prevent accidents. Managerial Aspirations Managers looking for work at Dollar General stores also encounter one-to-one job interviews during the hiring process as well as panel interviews. Ask her where the store manager was? Forwarding the email could subject him to disciplinary action and might even cost him his job. Check with the Department of on this. Called the store and the bag had been left on the bag stall. She acted like I was lying and just wanted new colors.
Trish should remind her manager of that policy. Regardless of the policy though, one would expect managers, shift leaders, heck new employees, to remain calm, watch their mouths and remember that the customer is always right! I worked 60-80 hours a week basically as a hourly in a salaried position which was nuts. A summary listing of resources is provided on the back page for easy reference. Training magazine's fall TechLearn 2019 Conference formerly Online Learning Conference , : Deadline Friday, March 8. We charge a per day fee for each day or part of a day the vehicle is rented for any optional products you select.
Please do something about such nonsense. After reading your policy on refunds, I realized that your manager was not educated on the store policy. It does say if unsattisfied with reciept it will be refunded. The retailer reviews candidate information and selects workers who best fit the positions available to interview. Thank you for your time.